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Terms and Conditions

 

Effective Date: 01/01/2025

Welcome to Tidy Up Cleaning. These Terms and Conditions govern your use of our website Tidy up cleaning and our cleaning services. By accessing our website or booking a service, you agree to these terms.

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1. Services

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 • We provide residential, commercial and janitorial cleaning services as described on our website.

 • Service availability may vary based on location and scheduling.

 • We reserve the right to decline or cancel services due to safety concerns, hazardous conditions, or other valid reasons.

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2. Booking and Payment

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  • Clients must provide accurate and complete information when scheduling services.

  • Service fees are outlined on our website or provided in a customized quote. We reserve the right to adjust pricing with prior notice.

  • Payments are due at the time of service completion unless otherwise agreed upon in writing. Accepted payment methods include [list accepted payment methods].

  • Late or outstanding payments may be subject to additional fees or service suspension.

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3. Cancellations & Rescheduling

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 • Cancellations must be made at least 48 hours before the scheduled service. Failure to do so may result in cancellation fee.

 • We reserve the right to reschedule due to unforeseen circumstances (e.g., weather, staff availability).

 

4. Liability and Damages

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  • While we exercise due diligence in delivering services, we are not liable for pre-existing damage to property, including but not limited to furniture, flooring, or fixtures.

  • Clients are responsible for securing fragile or valuable items prior to service.

  • Any claims regarding property damage must be reported in writing within 24  hours of service completion for evaluation.

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5. Health and Safety Compliance

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  • Our cleaning personnel adhere to strict health and safety standards.

  • Clients must disclose any potential hazards, including but not limited to infestations, mold, or chemical exposure, prior to service.

  • We reserve the right to decline service if conditions are deemed unsafe.

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6. Satisfaction Guarantee

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 • If unsatisfied, clients must report issues within 24 hours for a possible re-clean or resolution.

 • Refunds are at our discretion and are not guaranteed.

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7. Privacy Policy

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 • We respect your privacy and only collect necessary information to provide services. See our [Privacy Policy] for details.

Media Release

During the cleaning service, our team may take photos or videos for use in our social media marketing efforts. We assure you that any identifying features or personal information will not be used, and all individuals in the media will remain anonymous. Your privacy is important to us, and we are committed to protecting your identity while showcasing our work to potential clients through visual content.

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8. Changes to Terms

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 • We may update these terms at any time. Continued use of our services implies acceptance of the latest terms.

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9. Governing Law

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 • These terms are governed by the laws of Minnesota. 

If you have any questions, contact us at Tidyupcleaning00@gmail.com or 612-315-8143

Service areas: 

  •  Minneapolis 

  • Woodbury

  • Bloomington 

  • Edina 

  • Maple grove 

  • Plymouth 

  • Eden prairie 

  • Minnetonka 

  • Eagan 

  • Anoka

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